Neo Digital Skin Clinic | Privacy Policy

Privacy & Policy

  1. The following privacy policy governs the use of neodermatologist.com, its subdomains and related sites as well as several other platforms offered by the company. Collectively, all these sites, domains, platforms and services offered through them will be referred to in this document hereafter by the term “website”.
  1. We understand the importance of your privacy and your concerns about the security of your personal information. We are committed to protecting any personal information about you that we hold and safeguard your privacy. In this regard, we comply with the provisions of the Information Technology Act. All your personal data is stored on our secure servers.
  1. The data that we collect can include your name, addresses, e-mail addresses or phone number, and details (including photos, reports, prescriptions) that were shared as part of our consultation or usage of the website or related technology components. We collect personal information when you register on our website or use our services. We use this data internally to improve our technology and services.
  1. You can ask us to send you an electronic copy of the data that we have on you. We will provide you a summary of the information we have, within 45 days of receiving the request. You may be charged a reasonable fee for the same. If you think that your data is incorrect or incomplete, you may send us an email to correct the information. We will comply with all reasonable requests and will notify you in case we do decide to say “no”.
  1. We use your data for consultation, to improve our technology, algorithms, services, and for billing & contacting you. We also use it for research purposes and to comply with legal provisions.
  1. We may also use/share anonymized and/or aggregate level data for research purposes and/or business reasons with our partners. We may also share personally identifiable information to our partners in the course of providing services to you. In such instances, the partners will be bound by strict non-disclosure agreements for the data and will be under agreements that restrict their use of such data only for the intended service being provided to you.
  1. If you have any doubts or queries, you can feel free to send us an email at info@neodermatologist.com.
  1. While we have taken utmost care to ensure your data security and integrity, We cannot be held responsible for any compromise of data as the data sciences field is evolving like anything as the day goes by. However, you will be notified of any data breaches that we become aware of.

Data Policy

  1. All the information provided to us by you, including sensitive personal information, is voluntary and you have every right to withdraw your consent at any time, in accordance with the terms of this User Agreement, but please note that withdrawal of consent will not be retroactive.
  1. You can access, modify, and correct the data about you which has been collected pursuant to your decision to become a user of the App. If you update any information relating to you, we may keep a copy of the information which you originally provided to us in its archives.
  1. Due to the communications standards on the Internet, when you visit or use the website, we automatically receive the URL of the site from which you came and the site to which you are going to when you leave our page. Also, when you visit the website, Like most other websites, we may automatically record details about any computer used to access the website such as the date and time of access, the IP address, domain name and details of the information accessed. This information is used to help us improve our service.
  1. Our website uses cookies. It is a requirement of purchasing from this website that you allow your browser to accept cookies. We may use cookies to learn about how people use our website, what they are interested in and to help us make a better website. We do not store personally identifiable information in the cookies.
  1. We may keep records of consultation details made through all electronic means, received and made for making inquiries or other purposes for the purpose of administration of services, research and development, quality management services and for proper administration.
  1. We value the privacy of information pertaining to our associates. The linkage between your IP address and your personally identifiable information is not shared with third-parties without your permission or except when required by law.
  1. Notwithstanding the above, we may share some of the aggregate findings and details with advertisers, sponsors, investors, strategic partners, and others in order to help grow our business without obtaining any approval from you. We will enable you to communicate your privacy concerns to us and that we will respond to them appropriately.
  1. We do not disclose any personal information to advertisers and for other marketing and promotional purposes that could be used to personally identify you, such as your password, credit card number and bank account number.
  1. It may need to update and change our privacy policy in future. We reserve the right to change our privacy policy at any time. We may notify you about changes to our privacy policy by posting an updated version on our website.